Actually what is your external drive partition? NTFS or Mac Partition?.
If your external drive have NTFS system, you only on read mode. You can see your drive, copy the data but you can't change it. The solution, You have to use third party application to read NTFS system at OSX Environment like Tuxera or Paragon NTFS. Just suggestion, i f you only work at Mac OSX environment you can change the external drive system into mac partition (hfs). So, it should be you can read/write.
I have a 500GB passport formatted for MAC and I need to be able to use it for PCs as well. Can someone please give me detailed instructions how to format it so it works for both and still be able to read and write files from multiple computers. Symptoms of being unable to get into WD My Passport external hard drive. If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes you cannot access the drive's data.
If your external drive have Mac Partition, on Windows environment you can't read the Mac partition. You need third party application like Paragon hfs or Macdrive.
Have you try to using a computer (Windows environment) to. read the data on your external drive?. copy the data on your external drive?. directly access and modify the data on your external drive? Apple Footer.
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Hey there, Tim. You might need to assign the drive a new drive letter. Check out this tutorial on how to do that:. If this does not fix the problem, would you please be so kind as to post a screenshot of what you see in Disk Management (you can use imgur.com to upload the image)? Other than that, I'd suggest that you try the drive with a different computer (or at least with a different USB port on yours) and a different USB cable, to see if the same thing happens. You could also try to uninstall it from Device Manager and then reconnect the drive, to see if it pops-up properly afterwards.
Hope that helps. Please let me know how it goes. Hey there, Tim. You might need to assign the drive a new drive letter. Check out this tutorial on how to do that:. If this does not fix the problem, would you please be so kind as to post a screenshot of what you see in Disk Management (you can use imgur.com to upload the image)?
Other than that, I'd suggest that you try the drive with a different computer (or at least with a different USB port on yours) and a different USB cable, to see if the same thing happens. You could also try to uninstall it from Device Manager and then reconnect the drive, to see if it pops-up properly afterwards. Hope that helps. Please let me know how it goes. Hey there, Tim.
You might need to assign the drive a new drive letter. Check out this tutorial on how to do that:. If this does not fix the problem, would you please be so kind as to post a screenshot of what you see in Disk Management (you can use imgur.com to upload the image)? Other than that, I'd suggest that you try the drive with a different computer (or at least with a different USB port on yours) and a different USB cable, to see if the same thing happens. You could also try to uninstall it from Device Manager and then reconnect the drive, to see if it pops-up properly afterwards. Hope that helps. Please let me know how it goes.
BoogiemanWD Boogieman: Thanks for your prompt response. Went on to Control Panel - Manage Devices. It shows My Passport as being there. It shows the properties, but I can't access the files from there. OK, so I went onto Device Manager and checked.
It's like its not there. I feel like I am close but missing something. Please advise. Here is a screen shot via Imgur Thanks, - TimChester.
Actually I think that the problem with assigning a new drive letter is connected with the fact that there seems to be an issue with the file system of the partition - it's not listed. It's not even RAW. Tim, you should try accessing the drive with a different computer and cable as already suggested in my previous post, to see if it helps. If that doesn't work, try accessing it via Ubuntu Live USB/DVD (this is a freeware, bootable, portable version of Linux), to see if it's able to recognize the partition's file system properly and if you can get to your data to back it up. If that doesn't help, give data recovery software a go: & Please keep us posted on your progress.